Dear Ohio State Waterproofing,
I have to say that the whole process was well planned and very organized. The information I got from the salesman was the same info that I got from the construction crew. It was nice to know that everyone was on the same page.
The first day the crew was here they put a great deal of effort and care into protecting all of our property from covering all the things in the basement to covering the floor and steps to the basement. For a construction site, the place stayed pretty clean the whole time.
All of the team were pretty friendly also. They would always greet us in the morning and talk to us. The foreman also made sure to touch base with us each day to answer any questions we had before beginning the day.
Overall, we are pleased with the work and are looking forward to enjoying a dry basement.
Sincerely,
M.T.
www.OhioStateWaterproofing.com
800-800-9818
Wednesday, June 30, 2010
Monday, June 28, 2010
Ohio State Waterproofing Customer Thank You Letter
Dear Ohio State Waterproofing,
We are writing in regards to our exceptional experience with your company. We were fortunate enough to receive your services ahead of schedule, and were politely greeted by a team of six gentlemen from your staff. Upon meeting, we were given all of the appropriate information and were given a full explanation and demonstration of the procedures that were to take place throughout the experience.
The gentlemen that completed our basement project were friendly, respectful, diligent and conscious of our home. I was impressed with how well they worked as a team, and how quickly they were able to complete their work They paid attention to detail and made sure to keep us informed as they were working. Our floors were covered for protection, and everything was cleaned up properly after being used. The installation of all the materials was done with meticulous workmanship and positive attitudes. Overall, our experience was an excellent one, and we will be recommending Ohio State Waterproofing to family and friends. The crew exceeded expectations and we were very pleased with their work. Thank you and job well done!
Sincerely,
C. V.
www.OhioStateWaterproofing.com
800-800-9818
We are writing in regards to our exceptional experience with your company. We were fortunate enough to receive your services ahead of schedule, and were politely greeted by a team of six gentlemen from your staff. Upon meeting, we were given all of the appropriate information and were given a full explanation and demonstration of the procedures that were to take place throughout the experience.
The gentlemen that completed our basement project were friendly, respectful, diligent and conscious of our home. I was impressed with how well they worked as a team, and how quickly they were able to complete their work They paid attention to detail and made sure to keep us informed as they were working. Our floors were covered for protection, and everything was cleaned up properly after being used. The installation of all the materials was done with meticulous workmanship and positive attitudes. Overall, our experience was an excellent one, and we will be recommending Ohio State Waterproofing to family and friends. The crew exceeded expectations and we were very pleased with their work. Thank you and job well done!
Sincerely,
C. V.
www.OhioStateWaterproofing.com
800-800-9818
Thursday, June 24, 2010
Ohio State Waterproofing Customer Thank You Letter
Ohio State Waterproofing,
When my waterproofing experience began, I was not too sure. Seeing my house ripped up led me to believe that I had made a rash decision. The foreman walked me through every step, showing me the ins and outs of the process. He and his crew cared about my home and did everything they could to not disrupt our normalness. I am shocked at the end product. Yesterday to today is like night and day. My worries are over. I am grateful to learn about this process. I enjoy knowing how my home works. If you do an jobs for needy people, I would be happy to volunteer.
Sincerely,
M.C.
www.OhioStateWaterproofing.com
800-800-9818
When my waterproofing experience began, I was not too sure. Seeing my house ripped up led me to believe that I had made a rash decision. The foreman walked me through every step, showing me the ins and outs of the process. He and his crew cared about my home and did everything they could to not disrupt our normalness. I am shocked at the end product. Yesterday to today is like night and day. My worries are over. I am grateful to learn about this process. I enjoy knowing how my home works. If you do an jobs for needy people, I would be happy to volunteer.
Sincerely,
M.C.
www.OhioStateWaterproofing.com
800-800-9818
Tuesday, June 22, 2010
Ohio State Waterproofing Customer Thank You Letter
To Whom It May Concern:
The purpose of this note is to let you know how satisfied I was with the work the crew leader and his crew did this week waterproofing my basement.
The work was done in a very professional manner, and each day the site was left clean and organized. The crew leader did an excellent joy in explaining each step of the process and how the system is designed to function.
Because of the good experience I have had with the crew leader and his crew, I would definitely recommend Ohio State Waterproofing to others, and I am confident that the system will perform to my satisfaction.
Yours Truly,
W. S.
www.OhioStateWaterproofing.com
800-800-9818
The purpose of this note is to let you know how satisfied I was with the work the crew leader and his crew did this week waterproofing my basement.
The work was done in a very professional manner, and each day the site was left clean and organized. The crew leader did an excellent joy in explaining each step of the process and how the system is designed to function.
Because of the good experience I have had with the crew leader and his crew, I would definitely recommend Ohio State Waterproofing to others, and I am confident that the system will perform to my satisfaction.
Yours Truly,
W. S.
www.OhioStateWaterproofing.com
800-800-9818
Friday, June 18, 2010
Ohio State Waterproofing Customer Thank You Letter
To Whom It May Concern:
Thank you, Ohio State Waterproofing, for sending such a professional, courteous and friendly crew to waterproof our basement. They arrived in a friendly, prompt fashion and immediately began to work. They nicely cleaned up the site and answered any and all questions before they left for the day. They even rescued one of our shrubs from meeting its demise.
It as a pleasurable experience to have them here, and we would highly recommend this crew to work at any of our friends and families homes.
Sincerely,
R.L.
www.OhioStateWaterproofing.com
800-800-9818
Thank you, Ohio State Waterproofing, for sending such a professional, courteous and friendly crew to waterproof our basement. They arrived in a friendly, prompt fashion and immediately began to work. They nicely cleaned up the site and answered any and all questions before they left for the day. They even rescued one of our shrubs from meeting its demise.
It as a pleasurable experience to have them here, and we would highly recommend this crew to work at any of our friends and families homes.
Sincerely,
R.L.
www.OhioStateWaterproofing.com
800-800-9818
Tuesday, June 15, 2010
Ohio State Waterproofing Customer Thank You Letter
To Whom It May Concern:
The work crew arrived on time and they were all very friendly and professional. A foreman went over the job with us when they started, if anything other came up he would notify us. We were informed throughout the job.
They were here two days and weather conditions weren’t the best, but they worked through the snow and cold.
The crew hand dug the outside and was done in a very timely manner, and with little or no plant or shrub damage.
They covered all stairs and walk ways, and covered anything in the basement that needed it.
In all we would recommend Ohio State Waterproofing to friends and family.
The crew we had was very professional and it was easy to talk over any questions we may have had.
Sincerely,
B.N.
www.OhioStateWaterproofing.com
800-800-9818
The work crew arrived on time and they were all very friendly and professional. A foreman went over the job with us when they started, if anything other came up he would notify us. We were informed throughout the job.
They were here two days and weather conditions weren’t the best, but they worked through the snow and cold.
The crew hand dug the outside and was done in a very timely manner, and with little or no plant or shrub damage.
They covered all stairs and walk ways, and covered anything in the basement that needed it.
In all we would recommend Ohio State Waterproofing to friends and family.
The crew we had was very professional and it was easy to talk over any questions we may have had.
Sincerely,
B.N.
www.OhioStateWaterproofing.com
800-800-9818
Friday, June 11, 2010
Ohio State Waterproofing Customer Thank You Letter
Dear Ohio State Waterproofing,
First of all, thank you for being so prompt when I called in trouble on my sump pump. It was not working at all. My wife called you just after 11:00 am, and you had someone there at 12:00 pm. This day and age that is unheard of. That just shows you care about your customers. I was very impressed with the technician. Not only was he very courteous, but he did his job professionally. He changed the sump pump which is not that difficulty, but after he installed it, he ensured it worked, and doing so found a leak coming from it. Not thinking twice he went to his truck, broke out the tools and proceeded to fix the leak. The whole time remembering his manners and handling the task at hand. This gentleman not only repaired the leak in a timely manner but cleaned up any and all the mess he made and took it with him. He also showed me an option of a battery backup unit but unfortunately I am unable to afford any of these units.
Thank you again for all you do for your customers. Keep up the good work and I will recommend you to other people. As you know word of mouth is the best advertisement.
Your Friends in Cuyahoga Falls,
R. & J. P.
www.OhioStateWaterproofing.com
800-800-9818
First of all, thank you for being so prompt when I called in trouble on my sump pump. It was not working at all. My wife called you just after 11:00 am, and you had someone there at 12:00 pm. This day and age that is unheard of. That just shows you care about your customers. I was very impressed with the technician. Not only was he very courteous, but he did his job professionally. He changed the sump pump which is not that difficulty, but after he installed it, he ensured it worked, and doing so found a leak coming from it. Not thinking twice he went to his truck, broke out the tools and proceeded to fix the leak. The whole time remembering his manners and handling the task at hand. This gentleman not only repaired the leak in a timely manner but cleaned up any and all the mess he made and took it with him. He also showed me an option of a battery backup unit but unfortunately I am unable to afford any of these units.
Thank you again for all you do for your customers. Keep up the good work and I will recommend you to other people. As you know word of mouth is the best advertisement.
Your Friends in Cuyahoga Falls,
R. & J. P.
www.OhioStateWaterproofing.com
800-800-9818
Monday, June 7, 2010
Ohio State Waterproofing Customer Thank You Letter
Dear Ohio State Waterproofing:
We are writing to let you know how happy we are with the work you have done for us over the past three days. The crew who worked here was very punctual, arriving and leaving exactly when promised. The foreman started the process by clearly and completely explaining what would be done as we walked through the basement with him. He was very knowledgeable, and clearly responded with the way the work crew protected our stairs and floors, covered everything in the basement with plastic, and did everything they could to keep the dust at a minimum. They were also very careful with our plants as they worked outdoors. The crew leader and all the members of the crew were very polite as well.
We thank the crew for all their hard work and for doing all they could to protect and respect our home.
Sincerely
S. & J. S.
www.OhioStateWaterproofing.com
800-800-9818
We are writing to let you know how happy we are with the work you have done for us over the past three days. The crew who worked here was very punctual, arriving and leaving exactly when promised. The foreman started the process by clearly and completely explaining what would be done as we walked through the basement with him. He was very knowledgeable, and clearly responded with the way the work crew protected our stairs and floors, covered everything in the basement with plastic, and did everything they could to keep the dust at a minimum. They were also very careful with our plants as they worked outdoors. The crew leader and all the members of the crew were very polite as well.
We thank the crew for all their hard work and for doing all they could to protect and respect our home.
Sincerely
S. & J. S.
www.OhioStateWaterproofing.com
800-800-9818
Thursday, June 3, 2010
Ohio State Waterproofing Customer Thank You Letter
Dear Ohio State Waterproofing,
We want to say THANK YOU for the great work in our basement and for your outstanding service throughout the process. WE knew there was some deterioration behind the wall panels in our 80 year old house, but we were still surprised and nervous when we took them down and saw large holes in the foundation…especially since a majority of these panels were put in by another “waterproofing” company! In less than three days, the holes were patched and new paneling was on the walls. More importantly, a system was in place to keep this from happening again.
We would personally like to thank A & J for their service. They were professional, knowledgeable, and always willing to help. As two young engineers, we appreciate the level at which A was able to explain the problem and the solution to our moisture issues. During the installation, R took the time to answer all of our questions. We both do a lot of business travel, and A and the whole Ohio State team were able to schedule our job at a time that was convenient for us. R and his crew were quick and did not require constant oversight, allowing us to continue working during the construction.
We knew that Ohio State Waterproofing had a good reputation. Now we know why!
Sincerely,
L. & M. F.
www.OhioStateWaterproofing.com
800-800-9818
We want to say THANK YOU for the great work in our basement and for your outstanding service throughout the process. WE knew there was some deterioration behind the wall panels in our 80 year old house, but we were still surprised and nervous when we took them down and saw large holes in the foundation…especially since a majority of these panels were put in by another “waterproofing” company! In less than three days, the holes were patched and new paneling was on the walls. More importantly, a system was in place to keep this from happening again.
We would personally like to thank A & J for their service. They were professional, knowledgeable, and always willing to help. As two young engineers, we appreciate the level at which A was able to explain the problem and the solution to our moisture issues. During the installation, R took the time to answer all of our questions. We both do a lot of business travel, and A and the whole Ohio State team were able to schedule our job at a time that was convenient for us. R and his crew were quick and did not require constant oversight, allowing us to continue working during the construction.
We knew that Ohio State Waterproofing had a good reputation. Now we know why!
Sincerely,
L. & M. F.
www.OhioStateWaterproofing.com
800-800-9818
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