Tuesday, November 30, 2010

Ohio State Waterproofing Customer Thank You Letter

To Whom It May Concern:

The Ohio State Waterproofing staff was professional, helpful and cleaned up after the job. The foreman was very helpful. He listened to what I wanted and followed through. He paid attention to details and made sure things were done. He made sure things were cleaned up after each day. I am very satisfied with the work and professionalism.

Thank You,
V.B.

www.OhioStateWaterproofing.com
800-800-9818

Thursday, November 25, 2010

Ohio State Waterproofing Customer Thank You Letter

To Ohio State Waterproofing,

We were pleased with the foreman and the crew that was sent to our house to do the waterproofing. They made sure that everything in the basement was covered and did their best to control the dust.

As work progressed, the foreman kept us informed and if he felt there might be a problem, we were told. They were always on time, polite and cleaned up after each day. We would also like to add that our sales person, Kelly, did a terrific job on telling us what would be done and made sure we understood.

Sincerely,
G. B.

www.OhioStateWaterproofing.com
800-800-9818

Monday, November 22, 2010

Ohio State Waterproofing Customer Thank You Letter

To Ohio State Waterproofing,

I would like to commend the foreman and his crew for the wonderful job and for explaining what they had to do in our basement, and also outside. As a new widow who never had to make these decisions, they were most cooperative.

May they continue to represent your company.

Sincerely,
K.R.

www.OhioStateWaterproofing.com
800-800-9818

Wednesday, November 17, 2010

Ohio State Waterproofing Customer Thank You Letter

Ohio State Waterproofing just completed a basement waterproofing job at our home. The workers on the job were very professional in their work and did their best to keep the work and mess contained to the smallest possible area while not disturbing the rest of our home. The foreman was conscientious and spoke with us regarding our concerns about the job and how certain things would be done. He adjusted the work plan to meet our personal needs and ensure the water runoff would not affect our yard or neighbors.

We were pleased that the crew first inspected the job in order to ensure the work could be fully warranted as stated in the original plan. Upon doing so, they found some areas that would need to be handled differently for our best possible outcome.

We look forward to a dry, mold-free living space! The Ohio State Waterproofing crew did a wonderful job on our basement and was a hardworking crew. We would gladly recommend them to others who need waterproofing on their home.

Sincerely,
J.K.

www.OhioStateWaterproofing.com
800-800-9818

Friday, November 12, 2010

Ohio State Waterproofing Customer Thank You Letter

Ohio State Waterproofing,

Thank you so much for the work you have done on our home. Your crew was very professional, on time and very neat. Thank you for giving us peace of mind in knowing our basement worries are over. We appreciate everything you have done for us.

Sincerely,
G. H.

www.OhioStateWaterproofing.com
800-800-9818

Tuesday, November 9, 2010

Dear Ohio State Waterproofing, Just a note to let you know how impressed I am with your company. From the first phone call I made to paying for the j

Ohio State Waterproofing,

I am writing in regard to the work performed on my basement by the foreman and his crew. I found your workers most professional and courteous. They treated my home in a respectful manner. I was kept informed through the whole process, which I greatly appreciate! I hope that these men are recognized for the job well done. I am happy to say that I would recommend your company to others who need such work done. Feel free to contact at the above telephone numbers if there are any questions. Again, thanks to the crew for their hard work!

Sincerely,
J. C.

www.OhioStateWaterproofing.com
800-800-9818

Friday, November 5, 2010

Ohio State Waterproofing Customer Thank You Letter

Dear Ohio State Waterproofing,

Just a note to let you know how impressed I am with your company. From the first phone call I made to paying for the job, the process was pretty painless.

My inspector and the foreman were professional, friendly, and explained everything to me in layman’s terms to I could understand. The crew was friendly as well and took good care of all my ‘treasures’ in the basement.

Ohio State Waterproofing will definitely be a company I will recommend to friends. Thank you for such great customer service! A happy customer that will have a dry basement ~ finally!

Sincerely,
F.M.

www.OhioStateWaterproofing.com
800-800-9818

Monday, November 1, 2010

Ohio State Waterproofing Customer Thank You Letter

To Ohio State Waterproofing:

Today is the fourth day since your crew arrived to complete the waterproofing at our home. Upon the crew’s arrival, the foreman identified himself. He has been very willing to inform the owner of the purpose for various stages of the project. This information has been useful to the home owner. The foreman has a good relationship with his crew members and they responded by working very hard. The crew members were polite and conducted themselves appropriately.

I have been impressed with the precision of the work and the quality and craftsmanship shown on both the exterior and interior stages of the project. There was a need for special consideration be given to future sewer and concrete work. Again, the foreman foresaw the problems associated with the sewer and concrete work and managed to work around these and prepare for future contractors entering the interior to complete plumbing and pour a new basement floor. Special care was given to our plants. It is my belief they will survive because of the crew’s careful treatment of them.

When there were questions and concerns, the foreman was able to answer them in a diplomatic and professional way.

This owner had many earlier concerns about Ohio State Waterproofing. After the completion of this project, these concerns are no longer present. It is my opinion that Ohio State Waterproofing has an excellent product. I am looking forward to determine if it does what it is advertised to do. If it does not, I feel comfortable that my sizable investment in waterproofing is backed up by a transferable life time warranty.

Sincerely Yours,
J. R.

www.OhioStateWaterproofing.com
800-800-9818