Ohio State Waterproofing Customer Thank You Letter

To Ohio State Waterproofing:

Your foreman and his crew were all on time and were all very courteous and very knowledgeable. I would recommend all to any one who needed them.

So far, I’m very satisfied with their performance and they all have great attitudes towards their job. That’s hard to find in this day and age.

This is why I chose Ohio State Waterproofing. Even the salesman was so energetic about this company. It’s so great to see a company that you can rely on. You guys are the best in my book!

Sincerely Yours,
J.V.

www.OhioStateWaterproofing.com
800-800-9818

Ohio State Waterproofing Customer Thank You Letter

To Whom It May Concern:

I am writing in regards to our basement waterproofing completed today. The crew worked incredibly fast, finishing the project much quicker than we expected, and in almost two feet of snow! They took in every consideration for us, (I was worried about fumes/debris since I’m pregnant) and were very helpful. The walls and floors were well cleaned after the work and the basement looked great! The crew leader was incredibly courteous and personable. We looked forward to having him tell us what was going on. Overall, we were very happy with the entire crew and impressed with their professionalism.

Thank You,
C.B.

www.OhioStateWaterproofing.com
800-800-9818

Ohio State Waterproofing Customer Thank You Letter

Dear Ohio State Waterproofing,

Thank you for your donation of four suite tickets to a Cleveland Browns game to the Tim Taylor Golf Invitational presented by Tim Lally Chevrolet and Ohio State Waterproofing. The June 8th celebrity tournament held at Aurora Golf and Country Club was a terrific success with 31 foursomes.

The live auction, conducted by Fox 8’s Dick Goddard, raised a total amount of more than $5,000 to benefit the programs and services of the Epilepsy Foundation of Northeast Ohio.

Your generosity helps children, young adults, and families who are affected by seizure disorders. Through the Epilepsy Foundation they receive important services such as counseling, epilepsy education, information and referrals, employment assistance and special program services.

I want to express my greatest thanks for Ohio State Waterproofing and their support of the tournament.

Sincerely,

Tim Taylor
FOX8 News

www.OhioStateWaterproofing.com
800-800-9818

Ohio State Waterproofing Customer Thank You Letter

To Whom It May Concern,

I too am in the customer service industry as a project manager for Wayne Homes, so I know how the crew feels daily. We preach that above all else at the end of the day….”make the customer happy”! I must say that my wife and I are just that. The entire crew was professional, courteous, and efficient. The crew leader was there to answer any and all questions I had, and did it very well. We are excited to see what we can make our basement into so we can entertain our friends and family.

We have Ohio State Waterproofing to thank for the ability to have a space we can share with loved ones. You and your crew have made us very happy. Thank you Ohio State Waterproofing, and feel free to use us as a reference!

Sincerely,
L.H.

www.OhioStateWaterproofing.com
800-800-9818

Ohio State Waterproofing Customer Thank You Letter

To Whom It May Concern:

We thought the men that were working at our home did a pretty good job. They were considerate, and kept everything clean. The foreman was very informative and always asked if we had any questions. The guys seemed to work well together. They were also fast working at their job. They started the job when they said they would, and completed the job in the time they said they would, even with all the bad weather we had. The men were always on time in the mornings. We had no problems with anything that was done at this time or how it was completed.

Sincerely,
R.R.

www.OhioStateWaterproofing.com
800-800-9818

Ohio State Waterproofing Customer Thank You Letter

To Whom It May Concern:

It is with a great deal of satisfaction that I write regarding one of your crew leaders. He has been the site foreman for the outside waterproofing of our property. He has consistently kept me informed as to what he and the men working with him would be doing. He has consistently informed me as to what he and the men working with him would be doing. He has consistently informed me when the city of Berea has send an individual to check the work being done and invited me to participate in those conversations.

My son, Jason, out representative, has constantly been involved and informed with the progress of the project and also has been involved with the Berea representatives. The crew leader has gone out of his way to maintain an open line of communication, especially with Jason. When Jason expressed and interest in speaking directly with the city engineer, he made those arrangements and has been accommodating to all recommendations and additional work.

The individuals under his authority have proven responsible and polite, even removing their shoes as requested when using the bathroom. Although working under adverse weather conditions, 8 degrees yesterday and snowy today, they have worked dutifully and done good work. The crew leader was also amenable to completely totally cutting down a corner, oversized shrub that was obstructing the work. I especially appreciate this, and taking my trash to the curb for pickup on a cold morning.

He had properly removed all materials and supplies brought on the property and made arrangements to return in April to grade areas worked on. I personally inspected the property and found it satisfactory.

I’m sure you found him to be a stellar employee and representative for Ohio State Waterproofing. He has been a pleasure to work with, and I would highly recommend him for recognition regarding his representation of your company.

Sincerely,
D.G.

www.OhioStateWaterproofing.com
800-800-9818