Friday, December 31, 2010

Ohio State Waterproofing Customer Thank You Letter

To Whom It May Concern:

I’m writing this because I feel anyone who has put up with a wet basement can have their problem solved I a matter of days.

Having a finished basement of my own, and wet, one call to Ohio State Waterproofing ended my nightmare in two days, with guaranteed results for life. I can’t be happier! The start up and clean up are unreal.

I would and will recommend Ohio State Waterproofing to all my friends and neighbors

Sincerely,
H. J.

www.OhioStateWaterproofing.com
800-800-9818

Tuesday, December 28, 2010

Ohio State Waterproofing Customer Thank You Letter

To Whom It May Concern:

We recently employed Ohio State Waterproofing to waterproof our basement.

There is a reason they have earned the reputation as the trusted nationwide leader in basement waterproofing. The foreman and his crew arrived each day on time and immediately went to work. They never stopped until the job was completely and professionally concluded 4 days later.

The foreman took time to professionally explain what was going on and answered all of our questions. He educated us on how to best use the new system. Finally, the clean up was outstanding!

It was a pleasure working with this team of professionals. I strongly recommend Ohio State Waterproofing!

Sincerely,
J.D.

www.OhioStateWaterproofing.com
800-800-9818

Wednesday, December 22, 2010

Ohio State Waterproofing Customer Thank You Letter

To Ohio State Waterproofing,

Your crew finished my job on time as promised despite on going heavy rains. They were prompt and cleaned up nicely.

The crew leader, Phil, was most helpful, informative, and knowledgeable. I appreciated his manner and thoughtful attitude. I would certainly recommend your company to others.

Yours truly,
Mike P.

www.OhioStateWaterproofing.com
800-800-9818

Friday, December 17, 2010

Ohio State Waterproofing Customer Thank You Letter

Ohio State Waterproofing
To Whom It May Concern:

We wanted to let you know how satisfied we are with the work done by your crew at our home these past few days.

The foreman was most pleasant and instructional to what they were doing and answered all of our questions.

The crew itself was efficient and did not waste any time, they worked from start to finish, and I only saw them take time out for lunch.

They did their best to minimize all dirt and debris so that I would have less clean up to do when they finish, which I appreciate, and they did their best to protect my plants that were in the area they had to dig.

I was also impressed with the men who came out to install the air purifier/humidifier, they came out, did what they had to do and were gone before I knew it.

So, in closing, I wanted to let you know that we are pleased with everything that your crews did to rectify our problem.

Sincerely,
Paula R.

www.OhioStateWaterproofing.com
800-800-9818

Tuesday, December 14, 2010

Ohio State Waterproofing Customer Thank You Letter

Ohio State Waterproofing,

I am please with the work and the workers. They put in a full days work everyday and completed the work efficiently and neatly. I repeat, neatly. What a good job they did caring for my property while doing a messy job.

I especially appreciate Bill M, who was always pleasant and immediately responsive to my questions and concerns. This is the kind of person that speaks well for your company.

I feel confident that my basement has been professionally waterproofed and believe we got our moneys worth using Ohio State Waterproofing. I am anxious for the cement to cure so we can finish the floor and start enjoying out newfound dry space that used to be just a basement.

Sincerely,

Linda L.

www.OhioStateWaterproofing.com
800-800-9818

Thursday, December 9, 2010

Ohio State Waterproofing Customer Thank You Letter

Ohio State Waterproofing,

Good job!

The process has gone well and the company has presented a professional and well organized solution to our basement drainage issues. The problem was diagnosed, options presented and a plan developed.

Your work crew has been very courteous and knowledgeable . You had the right tools and qualified people to use them. I was kept informed as the work developed and the job was finished on schedule and budget.

Upon completion debris was removed, the floors swept.

I am a happy customer!

Sincerely,
Scott B.

www.OhioStateWaterproofing.com
800-800-9818

Monday, December 6, 2010

Ohio State Waterproofing Customer Thank You Letter

Dear Mr. Dicello,

We are writing this letter to express the experience that my wife and I had with your company. As a retired business man of thirty five years, I truly understand the importance of how to run a business. Simply put, it starts at the top as you well know.

Our initial contact was with Kelly who went over everything with us and explained what was wrong and what needed to be done. He was very knowledgeable and polite.

The work crew headed by Matt was equally as good. He also explained what and how they were going to do the work, and also the time table that the work was going to be completed. We also notice that every worker was extremely polite and courteous again which reflects back to you .We will not hesitate in referring your company to anyone who might be in need for this kind of work.

Sincerely,
Al & Helen L.

www.OhioStateWaterproofing.com
800-800-9818

Friday, December 3, 2010

Ohio State Waterproofing Customer Thank You Letter

To Whom It May Concern:

We recently had your multi-step waterproofing system installed at our house. The work crew arrived promptly at 7:30 on March 3 to begin the work. Upon arrival the foreman went downstairs with my husband and explained the work that would be done. We were pleasantly surprised at how quickly the workers started; they began breaking ground shortly after arriving. Any time an issue came up the workers were quick to find us, show us the issue, and explain what would have to be done. When they found that an existing water pipe had a slow leak right below floor level they made sure we were aware and let us know it should be fixed. They also let us know about a downspout that was clogged so far down we would have to have it snaked by someone.

It was reassuring how well they seemed to work together and how quickly the whole project was finished. It made us confident that your workers have a lot of experience and know exactly what they’re doing. Our basement, stairs, and outside were cleaned and the work was finished by 1 pm, March 4th. The foreman walked us through their work in the basement and outside and explained all of the details including the curing of the concrete and how the pump will work. We are happy to say the crew worked very professionally and efficiently while at our house and we appreciate that they always kept an open line of communication with us.

Sincerely,
S & R V

www.OhioStateWaterproofing.com
800-800-9818