Ohio State Waterproofing Customer Thank You Letter

Dear Ohio State Waterproofing,

We are sending this note to express our satisfaction with the installation crew who provided service at our residence in August. The foreman and the entire crew conducted themselves professionally and were polite and courteous throughout the installation process. The crew foreman and his supervisor answered all our questions to our satisfaction and the foreman continued to keep us abreast of progress as the installation took place.

They also worked very fast and cleaned up during the process. They also took care in protecting our property and provided the installation described to us at the time of sale and contract. We are extremely pleased, and look forward to a long association with Ohio State Waterproofing with your fine warranty program. Thank you for sending such a talented and well trained crew to perform this work.

Sincerely,

K. W.

http://www.ohiostatewaterproofing.com/
800-800-9818

Ohio State Waterproofing Customer Thank You Letter

Dear Ohio State Waterproofing,

The crew from Ohio State Waterproofing did a great job working and completed the job and were courteous and pleasant to have here. The foreman and his crew members helped me understand what was happening with the job, what to expect and what not to expect from the system.

The installation went well and seemed to be trouble free, but that could also be a sign that the crew knew how to handle any problem before it made itself into a big problem. We also appreciated that they really seemed to take pride in the quality of the job they did and as a homeowner, this is the type of work we most appreciate.

Sincerely,

A. M.

http://www.ohiostatewaterproofing.com/
800-800-9818

Ohio State Waterproofing Customer Thank You Letter

Dear Ohio State Waterproofing,

The sales person worked with us and came out many times to make sure we understood everything. He helped us so we could get the basement fixed the right way.
The work crew was very polite and they worked efficiently. They worked well around my small kids and 2 cats. The foreman worked hard to keep us informed of what they were doing and made sure we were happy. He even took the time to stop and answer any questions we had along the way.
When they were done the basement was spotless and like we were told that we would be able to live down there. They saved my plants on the outside and replanted them when they were finished. The yard was nice and clean too!
Thank you again,

A. and D. O.

http://www.ohiostatewaterproofing.com/
800-800-9818

Ohio State Waterproofing Customer Thank You Letter

Dear Ohio State Waterproofing,

We had the multi-level waterproofing system installed in our basement over the course of three days, beginning on January 18th, and ending on Tuesday 22nd.

The foreman that served on the project was accompanied by a friendly, diligent work crew. The crew was prompt, thorough and neat during each day at the work site.

I also found the foreman to be very personable and he provided very detailed-oriented explanations about the work he and his crew were conducting. He also kept us updated regularly about their progress. He even showed us areas of possible builder’s negligence with regard to cracks in our foundation and irregularities in the basement drainage system.

The foreman and his crew were very responsive and voluntarily installed several window wells for us as well. As new homeowners, we have experienced many frustrating situations that have gone unresolved with builders.

We truly appreciate the pride and effort displayed in the work completed by the foreman and his crew. They certainly have represented your organization very well. Thanks to Ohio State Waterproofing for providing us with a little extra sense of safety and peace of mind.

Sincerely,
J. and A. M.

http://www.ohiostatewaterproofing.com/
800-800-9818

Ohio State Waterproofing Customer Thank You Letter

Dear Ohio State Waterproofing,

I would like to comment on the work performed at my home. The crew that did my waterproofing was hard working, polite, and courteous. They cleaned up the basement and yard at the end of each work day.

The foreman explained what was being done as the job went along. He made me feel as if I could ask any question that I had. At the end of each day, he even walked me through what had been completed by the crew that day.

I would highly recommend Ohio State Waterproofing to my friends!

Thank you,
S. B.

http://www.ohiostatewaterproofing.com/
800-800-9818

Ohio State Waterproofing Customer Thank You Letter

Dear Ohio State Waterproofing,

I had a serious problem with ground water accumulation in the crawl space beneath my older home. The sales representative came out and inspected the problem, and informed my wife and myself of what was occurring and how it could be repaired. He was very informative and answered all our questions and concerns. I decided to have your company repair the problem.

The crew who came out and performed the work did and absolutely professional job. The foreman of the crew was extremely professional and courteous. He was careful to address any questions we had and ensured that the crew was careful with our property. The job was extremely difficult and tedious. His crew was well organized and hard working, while he made sure that all of the “little” details were taken care of.

We are very satisfied with the quality of the work performed and the professional manner in which the job was organized and completed. I would highly recommend your company to anyone I know who needs waterproofing or repair of existing drainage systems. We feel that we received a great value for the money invested and there were no promises unfulfilled or hidden costs involved.

Outstanding job and much thanks to the foreman, his crew and the sales representative!

Regards,

R. Z.

http://www.ohiostatewaterproofing.com/
800-800-9818

Ohio State Waterproofing Customer Thank You Letter

Dear Ohio State Waterproofing,

Today the workers from Ohio State Waterproofing led by their foreman completed three days of work waterproofing and repairing our basement. The foreman and his four man crew are to be commended for a superb job. They were timely, courteous, and hardworking while they kept the place very neat with minimal disruption to the house. The foreman took ample time in explaining and answering all questions that we had. We are very pleased with the work that was done on our house. There was excellent rapport among the crew which was also nice to see.

We have been very pleased with the service from Ohio State Waterproofing, ever since were recommended to them by WF Hahn and Sons. From our initial contact and home inspection with their salesman, (he walked us through everything, as painful as it was!) through the patience and diligence of the financial service at the main office. Your company provides friendly and prompt service from the first contact. You are to be commended by the quality personnel you have in your company, blessed with good customer service values, a rarity in today’s service industry.

We expect and look forward to lasting results from this investment in our home. It will be a pleasure to recommend your service to our friends, neighbors and colleagues. Please verbally compliment the excellent team members that attended to us.

With Best Regards,
L. P.

http://www.ohiostatewaterproofing.com/
800-800-9818