Monday, November 30, 2009

Ohio State Waterproofing Customer Thank You Letter

Dear Ohio State Waterproofing,

I am writing in regards to the waterproofing job completed at my residence. I wish to commend the fine work of your employees. They arrived to begin work promptly, were courteous during the times that we spoke, and even completed their difficult tasks in a professional manner.

The foreman was especially helpful in explaining the work that had to be done, and answering any questions offered. My wife and I were very impressed with the neatness of their work, and the care that was taken in not damaging the plants and bushes around the house. Much care was taken to protect our belongings during the very dirty interior work.

Although your waterproofing system has not been tested by a heavy rain, I would not hesitate for one second to refer business to Ohio State Waterproofing, based solely on the professional work of your employees.

Sincerely,
J. G.

http://www.ohiostatewaterproofing.com/
800-800-9818

Tuesday, November 24, 2009

Ohio State Waterproofing Customer Thank You Letter

Dear Ohio State Waterproofing,

Just a sincere note of thanks for the absolutely outstanding job your company did on the still cherished home in which we were raised on West Grace street in Bedford.

Our Dad, who passed away last fall, was a perfectionist in every way and took great pride in all aspects of tending to the old colonial home. We know he would be proud the we selected a company that obviously takes as much pride in workmanship and integrity as he did as a master tilesetter. He was responsible for creating ceramic mosaics in some of Cleveland’s most beautiful homes, not to mention his own home.

I’ve frankly waited to write this letter wondering, if even after all your meticulous work, a few drops of water would find its way into what had been a damp, smelly, constantly wet recreation room and basement. Well on this rainiest night of winter, in the midst of The Great Flood of ’97, we’re thankfully high and dry!!

Your company deserves all the accolades your customers can bestow on your waterproofing methods, not to mention your very highly trained and motivated crews who answered every question and concern.


Best Wishes,

Tim Taylor
Fox8 News

http://www.ohiostatewaterproofing.com/
800-800-9818

Thursday, November 19, 2009

Ohio State Waterproofing Customer Thank You Letter

Dear Ohio State Waterproofing,

We would like to express our appreciation for a job well done by the fine crew your company sent to do the job we requested.

We were welcomed to review the work throughout the entire process and were very pleased with each one’s courtesy and respect as well as their professionalism.

Also they arrived timely each day and performed as scheduled. The crew foreman was very helpful in offering advice as to how to care for and get the best results in areas of concern. He also offered his assistance in the removal of a utility tub that needed to be removed and reinstalled. We are grateful for this help and the service provided.

I would recommend this crew for any job of similar task your company may have. We are most appreciative of a job well done.

Sincerely,

C. and C. G.

http://www.ohiostatewaterproofing.com/
800-800-9818

Friday, November 6, 2009

Ohio State Waterproofing Customer Thank You Letter

Dear Ohio State Waterproofing,

The foreman and his small crew arrived on both days at exactly the time scheduled and proceeded to do their jobs per our agreement. Their work was of the highest quality and done in a timely fashion.

I noted that the foreman was always ready to discuss any questions presented to him, and did so in a very patient and professional manner.

Especially appreciated was the manner in which he and his crew attempted to maintain the cleanliness of the work area, including all entrances and exits.

Their friendliness and gentlemanly conduct was exemplary in today’s times.

Sincerely,

J. O.

http://www.ohiostatewaterproofing.com/
800-800-9818

Tuesday, November 3, 2009

Ohio State Waterproofing Customer Thank You Letter

Dear Ohio State Waterproofing,

I am writing this letter as a recommendation in support of Ohio State Waterproofing, the foreman, and the crew.

As the waterproofing of our basement comes to an end it is interesting to see how accurate the original instructions were to the final outcome of the job. During our conversation with the sales representative we had asked several questions which were of concern to us. One of our main concerns was the idea of a three to eight foot trench being dug around the house, especially due to the fact that we had recently planted rose bushes around the house. The sales representative assured us that each plant, the landscaping fabric, and the mulch would be replaced exactly how it was disassembled. Being honest, there was some skepticism towards how well everything would be replaced.

As the crew began to dig the trenches it became extremely evident exactly how real this procedure was going to be and therefore my concerns arouse once again. The foreman of the crew was great due to the fact that he made ample time to explain exactly what was taking place, answer any new questions, and continuously assure me that everything was going smoothly. Overall, each member of the crew seemed to be extremely helpful and informative.

It was amazing how fast, efficient, clean, and professional the group as a whole was. Our plants and everything else was put back in its original place. Ohio State Waterproofing and this crew in particular were wonderful. I believe I can speak on behalf of my husband and state that we would be more than willing to recommend your company and crew to a friend.

Sincerely,

M. J.

http://www.ohiostatewaterproofing.com/
800-800-9818