Ohio State Waterproofing Customer Thank You Letter

Dear Ohio State Waterproofing,

We have been very pleased with the work performed by Ohio State Waterproofing on our basement. They began the work as promised and completed it three days later. We were told we would not believe the transformation in our basement and they were correct. The basement looks great!

The crew was very cooperative and pleasant to work with during the entire process. They also maintained a very professional manner upon completion of the job. They were extremely careful on the exterior of the house in protecting our plants and shrubs.

It has been a real pleasure to have them in our home, and we highly recommend their services to those in need.

Sincerely,

R. C.

http://www.ohiostatewaterproofing.com/
800-800-9818

Ohio State Waterproofing Customer Thank You Letter

Dear Ohio State Waterproofing,

I hired Ohio State Waterproofing to waterproof a basement of a home that we were remodeling. After talking with me they agreed to start the job and that Monday morning they came in with all the materials needed to begin the job. The foreman explained everything that they were going to do. There were few differences between what the salesman had said and what they were willing to do. As far as I can tell they have now completed everything that was written on the contract.

As a contractor, I would definitely hire them again should I ever have a need for their services, and I would recommend anyone to do the same.


Sincerely,

J. R.

http://www.ohiostatewaterproofing.com/
800-800-9818

Ohio State Waterproofing Customer Thank You Letter

Dear Ohio State Waterproofing,

We are new to the world of waterproofing. We were skeptical about the quality and service of work that we were going to be receiving from Ohio State Waterproofing, but now that has changed.

The timeliness was superb. The work was done in an efficient manner and the process was done in the manner that was told to us by the sales rep. The foreman was also very polite. He answered all of our questions and explained what the work they were doing that day so we knew what to expect.

We thought that we were going to lose all of our plants along the side of our house, but we were surprised that they went beyond the call of duty and dug up our plants and then when they were finished they replanted them for us.

They also washed down our driveway and cleaned up their mess up in the basement. We were glad to see that they took the time to put plastic over everything in our basement so it would be kept clean while they worked and I would not have to clean dust off of everything.

Thank you Ohio State Waterproofing,

J. and K. J.

http://www.ohiostatewaterproofing.com/
800-800-9818

Ohio State Waterproofing Customer Thank You Letter

Dear Ohio State Waterproofing,

Thank you for installing your system in our home! We really feel that it will make a wonderful improvement for our living space!

Thank you for providing a really nice, hard-working and polite crew to do the job also! They were all very neat and worked as efficiently as I have ever seen.

If I have the opportunity, I would gladly recommend your company to friends! Great job, I am very happy thanks to your company!

Sincerely,

S. B.

http://www.ohiostatewaterproofing.com/
800-800-9818

Ohio State Waterproofing Customer Thank You Letter

Dear Ohio State Waterproofing,

I want to really thank you Ohio State Waterproofing for having such quality workmanship. The crew that was sent to my home was very pleasant and worked together as a real “TEAM”. They were able to answer all my questions as well. I must admit they were even careful with protecting my valuables while working within the home also.

The foreman took the extra time to explain what they were doing from day to day and how the system actually works. When they left for the day, they even cleaned up afterwards.

It was a real pleasure having this crew in my home; they deserve to be recognized for their hard work. I cannot say one negative thing about them or my experience.
Thank you all so much!

K. S.

http://www.ohiostatewaterproofing.com/
800-800-9818

Ohio State Waterproofing Customer Thank You Letter

Dear Ohio State Waterproofing,

Although this may be an overlooked task, I feel that I must bring to your attention the outstanding customer service I received by your foreman and his crew.

I am, of course, very delighted in the workmanship provided. Everyone displayed a professional and courteous attitude, expert knowledge, and patience in handling my specific issues.

I must say to the foreman and his crew that I am deeply appreciative of the care they gave to my home. While I know that Ohio State Waterproofing is renowned for the customer service it provides, I feel like your team treated my affairs with the utmost importance.

In closing, I would definitely refer Ohio State Waterproofing to future prospective customers. I want to say thank you to everyone that I had the pleasure of talking to or meeting.

Sincerely,
K. O.

http://www.ohiostatewaterproofing.com/
800-800-9818

Ohio State Waterproofing Customer Letter

Dear Ohio State Waterproofing,

The foreman and work crew from Ohio State Waterproofing, have impressed me with their courtesy, respect, attitude and effort. From the time of their arrival to their departure each day all the members of the team worked efficiently and cooperatively. To have accomplished as much work as they did in such a short time period was amazing.

To say that the foreman explained the explained work to me is an understatement. He went out of his way to encourage me to ask questions. His helpful attitude and overall courtesy was outstanding.

The entire team appeared to function as a single unit with a focused goal. I had anticipated this job with dread at first, but have only experienced only satisfaction and relief. This is because of the skill and confidence with which the foreman and the other men completed the job.

I would not hesitate to recommend Ohio State Waterproofing to friends or family. Thank you for a positive experience.

Sincerely,
K. P.

http://www.ohiostatewaterproofing.com/
800-800-9818

Ohio State Waterproofing Customer Thank You Letter

Dear Ohio State Waterproofing,

We had your representative come out and go over the condition of our basement area. We had very little dampness along one back wall. However, he felt there was damage from the dampness in the floor and in the blocks. Because we felt we could trust his opinion – we agreed to have the work done. We assumed that the resale value of our home would be much higher after this work was completed as well. We intend to keep the yearly insurance to cover any future needs.

Your foreman arrived with his men and we were impressed with the polite men. They were pleasant and friendly but did not spend idle time. They covered the area over which they would walk, helped move the items too heavy for us to move, and covered the bushes outside. When all was done, they had prepared the work area in order to do as little damage as possible.

The men worked very efficiently and never did we see anyone milling around. They were concerned for each others well-being also. That impressed us greatly! The foreman kept us involved in the everyday processes and went out of his way to ease our concerns during the entire job. A company is built on the people who work with the public well. Therefore, we assume that you have very strong company.

Only time will tell how satisfied we will be with the final outcome of the project. However, at this point we feel that we will be very pleased.

Sincerely,

H. and L. R.

http://www.ohiostatewaterproofing.com/
330-467-1055