Tuesday, April 14, 2009

Ohio State Waterproofing Thank You Letter

To Whom It May Concern:

I wanted to drop a quick note to share my recent experience with Ohio State Waterproofing.

My wife and I recently selected your company to waterproof our basement. From the beginning we had a great experience. The sales consultant worked around our busy schedule to come and go over the process with us in our home. He was very knowledgeable and did not give us the typical 'sales pitch' you come to expect.

Once we decided to go with your company everything went really smooth. The scheduling center did a great job of working with us to have the install done in a timely manner and when it worked for us.

When the actual work crew arrived to install the waterproofing system, everything was gone over with me before the work actually begun. The crew themselves were a great group! Given the type of labor intensive work they were performing their spirits never wavered. Even on the last day when it was pouring down rain, they never missed a beat. During the install the foremen would stop by and check their progress and see if I had any concerns. Before the crew left on the final day, we did a final walk around and they explained everything once again. And, as bonus, the crew cleaned before they left.

I would recommend Ohio State Waterproofing to any of my family and friends just based on the people you have working there.

Thanks again,

J. and J. F.
Boardman, Ohio