Ohio State Waterproofing Customer Thank You Letter

Dear Ohio State Waterproofing,

I had a serious problem with ground water accumulation in the crawl space beneath my older home. The sales representative came out and inspected the problem, and informed my wife and myself of what was occurring and how it could be repaired. He was very informative and answered all our questions and concerns. I decided to have your company repair the problem.

The crew who came out and performed the work did and absolutely professional job. The foreman of the crew was extremely professional and courteous. He was careful to address any questions we had and ensured that the crew was careful with our property. The job was extremely difficult and tedious. His crew was well organized and hard working, while he made sure that all of the “little” details were taken care of.

We are very satisfied with the quality of the work performed and the professional manner in which the job was organized and completed. I would highly recommend your company to anyone I know who needs waterproofing or repair of existing drainage systems. We feel that we received a great value for the money invested and there were no promises unfulfilled or hidden costs involved.

Outstanding job and much thanks to the foreman, his crew and the sales representative!

Regards,

R. Z.

http://www.ohiostatewaterproofing.com/
800-800-9818

Ohio State Waterproofing Customer Thank You Letter

Dear Ohio State Waterproofing,

The foreman and his small crew arrived on both days at exactly the time scheduled and proceeded to do their jobs per our agreement. Their work was of the highest quality and done in a timely fashion.

I noted that the foreman was always ready to discuss any questions presented to him, and did so in a very patient and professional manner.

Especially appreciated was the manner in which he and his crew attempted to maintain the cleanliness of the work area, including all entrances and exits.

Their friendliness and gentlemanly conduct was exemplary in today’s times.

Sincerely,

J. O.

http://www.ohiostatewaterproofing.com/
800-800-9818

Ohio State Waterproofing Customer Thank You Letter

Dear Ohio State Waterproofing,

I am writing this letter as a recommendation in support of Ohio State Waterproofing, the foreman, and the crew.

As the waterproofing of our basement comes to an end it is interesting to see how accurate the original instructions were to the final outcome of the job. During our conversation with the sales representative we had asked several questions which were of concern to us. One of our main concerns was the idea of a three to eight foot trench being dug around the house, especially due to the fact that we had recently planted rose bushes around the house. The sales representative assured us that each plant, the landscaping fabric, and the mulch would be replaced exactly how it was disassembled. Being honest, there was some skepticism towards how well everything would be replaced.

As the crew began to dig the trenches it became extremely evident exactly how real this procedure was going to be and therefore my concerns arouse once again. The foreman of the crew was great due to the fact that he made ample time to explain exactly what was taking place, answer any new questions, and continuously assure me that everything was going smoothly. Overall, each member of the crew seemed to be extremely helpful and informative.

It was amazing how fast, efficient, clean, and professional the group as a whole was. Our plants and everything else was put back in its original place. Ohio State Waterproofing and this crew in particular were wonderful. I believe I can speak on behalf of my husband and state that we would be more than willing to recommend your company and crew to a friend.

Sincerely,

M. J.

http://www.ohiostatewaterproofing.com/
800-800-9818

Ohio State Waterproofing Customer Thank You Letter

Dear Ohio State Waterproofing,

We have been very pleased with the work performed by Ohio State Waterproofing on our basement. They began the work as promised and completed it three days later. We were told we would not believe the transformation in our basement and they were correct. The basement looks great!

The crew was very cooperative and pleasant to work with during the entire process. They also maintained a very professional manner upon completion of the job. They were extremely careful on the exterior of the house in protecting our plants and shrubs.

It has been a real pleasure to have them in our home, and we highly recommend their services to those in need.

Sincerely,

R. C.

http://www.ohiostatewaterproofing.com/
800-800-9818