A Note About Your Job
The salesperson came out to discuss the job during the aftermath of flooding. This was the second time the basement had flooded in 30 years and it was tiring cleaning up after the water. The salesman went over several options and outlined what the proposed job would entail. He was thorough in his assessment and thorough in his proposal.
The workers who installed the EZ Breathe called a day ahead and showed up on the day and time they had said. They installed the unit, cleaned up and explained the operation. Everything was clean and neat.
The company called 2 days before the main job was to start. They came at the scheduled time and day. The foreman explained the work they would perform (a review of what the salesman had said) and approximately how long it would take. These workers were really motivated. They took care to cover everything inside with plastic sheeting and covered the ground outside as well to make dirt recovery easier.
At each step of the process, the foreman showed what was being done. He checked several times to make sure everything was agreeable with us. One surprising thing was the use of dye in the downspout drain system to check for problems. The dye showed up in the basement trench. After digging outside, I found the problem in a cracked fitting on the downspout drain. After repairing this, the foreman said that the outside drain could be routed into this drain system. I felt this cracked fitting was the main source of the basement water, but was glad that the workers were so thorough in assessing the problem. I’m certain this will make the whole drain system work better.
The clean up inside and outside was very good. The job looks good and we feel better that the work is guaranteed. The crew was excellent. I hope the crew gets bonuses for their hard work and workmanship.
Paul & Joan P.
Magadore, Ohio
www.OhioStateWaterproofing.com
800-800-9818
