Thursday, May 27, 2010

Ohio State Waterproofing Customer Thank You Letter

Dear Ohio State Waterproofing,

As small business owners, we appreciate a well run organization. Today the crew run finished a multi-step project on our newly acquired home. From our initial contact with your company seeking an estimate to our final inspection this afternoon, we have been impressed with Ohio State Waterproofing and would recommend your company highly.

When we purchased this 1965 built home, we did so knowing that the basement had “issues”. Until we called Ohio State Waterproofing, we had received deferring opinions regarding the problems and potential solutions. We instantly felt a sense of confidence after the salesman’s thorough analysis of our situation and explanation of how OSW would correct it. We also appreciate how quickly we were put into your schedule – literally the hour we took possession of the home.

Once the crew arrived, we were impressed with the professionalism and hard work of the entire crew. They work hard! Each time a question or obstacle came up, the crew leader handled the situation with a positive, can-do attitude. We also appreciated the care that they took with our home – laying plastic to protect flooring and cleaning up thoroughly when the when the job was complete.

Thank you for helping have peace of mind that our basement is no longer a liability. We will enjoy the extra living and storage space now that all moisture issues have been resolved. If we would sell our home in the future, we feel good knowing that we can assure the next owner that the basement is warranted by Ohio State Waterproofing.

Sincerely,
T. & M.M.

www.OhioStateWaterproofing.com
800-800-9818