Dear Ohio State Waterproofing,
Per the request of the work foreman, I am writing this note to document my observation of crew performance. I have no complaints and was impressed overall.
The work began on the day promised and on time (before 7:30 am).
Upon arrival, the crew chief introduced himself and requested a tour of the work site.
The crew immediately went to work and worked steadily until the work was completed, ahead of schedule.
The crew chief maintained excellent control of the work crew and all facets of the project. For example, he made sure that I ordered topsoil so that it would be delivered in time for the crew to assist in placement.
The crew chief periodically requested that I observe the work in progress so that I was aware of the progress and methods used.
The crew chief and all crew members were pleasant and went out of their way to make sure that any of my concerns were addressed and all questions answered. For example, I noticed a large tree root exposed under the topsoil where it would interfere with grass and I went to get a saw. When a member of the work crew noticed that I was about to saw off the root, he said that he had a saw and would take care of it.
I was very pleased with the manner in which this work was performed and the pleasantness of the crew. The work appears to be of sufficient quality, but only time will tell if the original problem has been properly addressed. The original problem is the wicking of water through cinder blocks from outside to inside the garage.
I plan of placing a favorable notice on the Angie’s List website.
Sincerely,
R. L.
www.OhioStateWaterproofing.com
800-800-9818
