Monday, January 11, 2010

Ohio State Waterproofing Customer Thank You Letter

Dear Ohio State Waterproofing,

I am writing this letter in token of my gratitude for the work your company and employees have done for my wife and me at our rental property.

First of all the phone call I was to receive prior to starting was on time and very appreciative, even though my son did not get the message to me until the night before.

I was told the workers would be at the sight at 7:30 A.M. and they were definitely on time. The workers started immediately unloading their truck. The foreman talked to my wife and me about what they were going to do and was very polite and informative. I stopped by the sight several times, each time the workers were working, except when they were eating their lunch. Again,very polite and courteous during the entire time. They would even take time to show me what they were doing and why. That all made me feel more comfortable about them and their work.

Lastly, I want to say how pleased I was about the deteriorated wall. It was one of my main concerns, I know you people sometimes don’t know how bad some foundations are until you dig into mother earth, but this one was very obvious. The foreman and I talked about it and his comment was –“What ever it takes to make you and your wife happy!” My wife and I are very pleased with the extra effort your workers have done to make this property more presentable and livable.

Thanks for everything,

C. and S. R.

http://www.ohiostatewaterproofing.com/
800-800-9818