Dear Ohio State Waterproofing,
So many times, a customer is quick to write a company when something is wrong but is remiss to send a letter when the company does an outstanding job. We just wanted to drop you a note to let you know how pleased we are with Ohio State Waterproofing for the job they did for us.
It is such a pleasure when someone tells you that they will do a job on a date, and they actually show up on that date. The coordinator for the job showed up before the project was to begin just to make sure everything was in order. Then on the actually start date, when we arrived at our office, the crew had already been working for a couple of hours.
The foreman and his crew were very professional, polite, neat and hard working. They covered up the carpeting and taped the plastic down so it did not move. When they dug up around the foundation they put all the dirt in five gallon containers and then dumped it in a truck. Consequently, there wasn’t dirt all over the front of our property. Each night before they left, the front of our building was left in an orderly fashion. After the job was completed, everything was swept up and left neat.
The foreman did the cement work for our stoop, and he made sure he reinforced the side walls with the top. In addition, we put in steel posts in front of the stoop so no trucks or snow plows will be able to get close to it. They seemed to have genuine concern to do everything possible to insure that we did not have a problem in the future.
It is so nice to look at a basement that isn’t wet and the walls are not leaning in. Again, thank you.
Cordially,
P. T. and J. K.
www.OhioStateWaterproofing.com
800-800-9818
