Tuesday, March 31, 2009

Ohio State Waterproofing Thank You Letter

Ohio State Waterproofing,

I wanted to write a short note to compliment the team from Ohio State. I was on the "on call" list for my waterproofing, so my original date of May or later ended up to be in the middle of March. The crew that came out, led by foreman Chester H., did a great job. They arrived promptly each day and as they moved through the day's activities Chester ensured I was informed and received detailed information. The entire crew was very courteous and ensured everything was done well. I appreciate Chester's willingness to explain the process with me as well as fully walk through everything throughout the entire three days. The crew was very good with ensuring the house was cleaned after the job and that materials were assembled out of the way allowing my continued access to the basement. They were very respectful to both my house and me.

Certainly to embark on such a project one wants to ensure the job is done well, meets all codes and standards designated by the city and the individuals sent to do the work are respectful, diligent and thorough. I would say this crew met those standards.

T. S.
Euclid, Ohio