Monday, April 5, 2010

Ohio State Waterproofing Customer Thank You Letter

To Whom It May Concern:

It is with a great deal of satisfaction that I write regarding one of your crew leaders. He has been the site foreman for the outside waterproofing of our property. He has consistently kept me informed as to what he and the men working with him would be doing. He has consistently informed me as to what he and the men working with him would be doing. He has consistently informed me when the city of Berea has send an individual to check the work being done and invited me to participate in those conversations.

My son, Jason, out representative, has constantly been involved and informed with the progress of the project and also has been involved with the Berea representatives. The crew leader has gone out of his way to maintain an open line of communication, especially with Jason. When Jason expressed and interest in speaking directly with the city engineer, he made those arrangements and has been accommodating to all recommendations and additional work.

The individuals under his authority have proven responsible and polite, even removing their shoes as requested when using the bathroom. Although working under adverse weather conditions, 8 degrees yesterday and snowy today, they have worked dutifully and done good work. The crew leader was also amenable to completely totally cutting down a corner, oversized shrub that was obstructing the work. I especially appreciate this, and taking my trash to the curb for pickup on a cold morning.

He had properly removed all materials and supplies brought on the property and made arrangements to return in April to grade areas worked on. I personally inspected the property and found it satisfactory.

I’m sure you found him to be a stellar employee and representative for Ohio State Waterproofing. He has been a pleasure to work with, and I would highly recommend him for recognition regarding his representation of your company.

Sincerely,
D.G.

www.OhioStateWaterproofing.com
800-800-9818