Thursday, July 29, 2010

Ohio State Waterproofing Customer Thank You Letter

Ohio State Waterproofing:

The short version of my experience with your company is that you exceeded all my expectations. I am a very satisfied customer. I would refer your company to all my friends and family enthusiastically.

The longer version of my experience with your company is that it has been a pleasurable experience from start to finish. The salesman was our first contact and he left a very good impression on us. When he came to our home to do the inspection, he was very thorough, professional, friendly, knowledgeable and patient! We had what seemed like hundreds of questions and he answered each and every one and at no time did I feel rushed or that any question was a stupid one.

When the work crew arrived, they came ready to work. The foreman walked the perimeter of our home and we discussed each of the problems and solutions one by one for both the interior and exterior of our home.

A. M.

www.OhioStateWaterproofing.com
800-800-9818

Monday, July 26, 2010

Ohio State Waterproofing Customer Thank You Letter

To Whom It May Concern:

This is in reference to the waterproofing work that your company completed at our house this week.

We have been very happy with the professional manner in which the crew has been working all week. They are friendly and courteous. The crew is very knowledgeable and work very hard.

The foreman was very professional and helped us to understand what was happening with the job and had since kept us very well informed about what is going on and what to expect. He is an excellent foreman.

The crew is cleaning up very well too.

Thank you for helping resolve the water problem in our basement.

Sincerely,

C.S.

www.OhioStateWaterproofing.com
800-800-9818

Thursday, July 22, 2010

Ohio State Waterproofing Customer Thank You Letter

Dear Ohio State Waterproofing,

We are very impressed and appreciative of the fine waterproofing project your men just completed in our home. The men were polite and considerate in the way they treated us, and they took care to protect our living are, as well as our outside grounds, as best as they could. They were hard working young men. Thank you for the professionalism and attention to detail displayed through your employees.

We look forward to experiencing a nicer, drier, and more healthy environment in our basement which serves as an office area, storage for a small business, wood working area, as well as an area of family treasures and memories.

Best Regards,

B. & S. B.

www.OhioStateWaterproofing.com
800-800-9818

Monday, July 19, 2010

Ohio State Waterproofing Customer Thank You Letter

Ohio State Waterproofing,

I was completely satisfied with the waterproofing of my basement by Ohio State Waterproofing. The men who completed the work were diligent, skilled and efficient. The foreman was very professional and knowledgeable. He kept me informed of the while step by step process. He answered my questions and concerns. The foreman did more than just supervise, he worked along side his men.

The company being in business for more than 30 years and the lifetime guarantee gave me assurance and piece of mind that I would never have to worry. Also, if I ever sold the home, the new home owner would also receive it. The quote “my basement became their basement” meant everything. After the job was completed everything was cleared inside and outside and no mess was left. Now I feel that I will be able to have the basement finished without my concerns.

Also, I would like to thank my friend who recommended Ohio State Waterproofing to me. She gave testimony to me that she was very pleased with the job Ohio State did for them.

Sincerely,

M.O.

www.OhioStateWaterproofing.com
800-800-9818

Wednesday, July 14, 2010

Ohio State Waterproofing Customer Thank You Letter

Dear Ohio State Waterproofing:

We had one of the hardest working crew of men I have seen in a long time. The crew foreman asked if I knew what the plan was and I did, because the salesman explained it very well. It was cold outside but the crew worked regardless and the extra effort to insure that all of the items in the basement were covered with plastic. That was very considerate. They even cleaned up the floor and the walkway where they entered the house.

I would advise anyone who is having water, mold or mildew problems, don’t hesitate to call Ohio State Waterproofing before it’s too late!

Sincerely,
F.W.

www.OhioStateWaterproofing.com
800-800-9818

Monday, July 12, 2010

Ohio State Waterproofing Customer Thank You Letter

To Ohio State Waterproofing,

I want to give my congratulations and praise for the crew that worked on my house May 17-19. They were an outstanding bunch of guys. Very hard working, kind, polite, and neat. They never left anything a mess. They worked constantly, and it was a total pleasure to have chosen Ohio State Waterproofing. I will definitely spread the word. I was satisfied with the job from start to finish. Hopefully, I won’t need to contact them for any future issues, but I am most certain, if I do, I will be treated with courtesy as I was done on this job.

Thank you all. A job well done!

R. T.

www.OhioStateWaterproofing.com
800-800-9818

Friday, July 9, 2010

Ohio State Waterproofing Customer Thank You Letter

Ohio State Waterproofing,

After four days of work and correcting a water problem in our basement- we find the crew of workers to be productive and very complete in the project.

The crew leader and his crew were very courteous, neat and worked in a very orderly manner. They took into consideration our belongings and were very careful not to damage anything.

The basement area and the exterior work area were left in a very clean and neat condition. I recommend this group of workers for any project you may undertake. We will recommend them and your company to our neighbors and friends.

Sincerely,
S.H.

www.OhioStateWaterproofing.com
800-800-9818

Tuesday, July 6, 2010

Ohio State Waterproofing Customer Thank You Letter

Ohio State Waterproofing,

I am pleased with the work and the workers. They put in a full days work every day and completed the work efficiently and neatly. I repeat, neatly. What a good job they did caring for my property while doing a messy job.

I especially appreciate the foreman who was always pleasant and immediately responsive to my questions and concerns. This is the kind of person that speaks well for your company.

I feel confident that my basement has been professionally waterproofed and believe we got our money’s worth using Ohio State Waterproofing. I am anxious for the cement to cure so we can finish the floor and start enjoying out new found dry space that used to be just a basement.

Sincerely,
L. L.

www.OhioStateWaterproofing.com
800-800-9818

Wednesday, June 30, 2010

Ohio State Waterproofing Customer Thank You Letter

Dear Ohio State Waterproofing,

I have to say that the whole process was well planned and very organized. The information I got from the salesman was the same info that I got from the construction crew. It was nice to know that everyone was on the same page.

The first day the crew was here they put a great deal of effort and care into protecting all of our property from covering all the things in the basement to covering the floor and steps to the basement. For a construction site, the place stayed pretty clean the whole time.

All of the team were pretty friendly also. They would always greet us in the morning and talk to us. The foreman also made sure to touch base with us each day to answer any questions we had before beginning the day.

Overall, we are pleased with the work and are looking forward to enjoying a dry basement.

Sincerely,

M.T.

www.OhioStateWaterproofing.com
800-800-9818

Monday, June 28, 2010

Ohio State Waterproofing Customer Thank You Letter

Dear Ohio State Waterproofing,

We are writing in regards to our exceptional experience with your company. We were fortunate enough to receive your services ahead of schedule, and were politely greeted by a team of six gentlemen from your staff. Upon meeting, we were given all of the appropriate information and were given a full explanation and demonstration of the procedures that were to take place throughout the experience.

The gentlemen that completed our basement project were friendly, respectful, diligent and conscious of our home. I was impressed with how well they worked as a team, and how quickly they were able to complete their work They paid attention to detail and made sure to keep us informed as they were working. Our floors were covered for protection, and everything was cleaned up properly after being used. The installation of all the materials was done with meticulous workmanship and positive attitudes. Overall, our experience was an excellent one, and we will be recommending Ohio State Waterproofing to family and friends. The crew exceeded expectations and we were very pleased with their work. Thank you and job well done!

Sincerely,
C. V.

www.OhioStateWaterproofing.com
800-800-9818